Workplace & CX
Smarter tools. Better experiences. Workplaces that work.
Connect modern work, intelligent automation and customer engagement
Node4 helps you maximise your Microsoft 365 investment, enable secure hybrid work, and modernise customer service with an omnichannel contact centre and integrated calling enhanced by practical AI and not hype. Expect measurable outcomes and faster adoption, without disruption.
Why it matters
- Hybrid work is here to stay but adoption, user experience and security aren’t consistent. We create a secure, simple environment that works from anywhere.
- Customer expectations are rising, and legacy platforms can’t keep up. We enable fast, personalised, omnichannel service with AI‑assisted agents.
- AI is a huge opportunity and most don’t know where to start. We make Copilot and automation real, focused on productivity and CX wins.
- Spend is up but ROI is unclear. Our optimisation reviews surface underused licences and generate tangible savings.
Microsoft Copilot**
From envisioning to deployment, we help you pilot and scale Copilot safely, mapping high‑value use cases, checking readiness, aligning data security, and measuring outcomes. We also build lightweight agents in Copilot Studio to automate repetitive work
The Node4 Approach
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Adopt what you already own
Funded workshops, health checks and tailored adoption so you squeeze more from Microsoft 365.
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Modernise service
Omnichannel platforms (Webex & Microsoft) with AI‑assisted agents and integrated calling.
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Zero Trust first
Defender, Entra and Purview across devices, data and identity.
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Delivered by UK‑based experts with proactive optimisation and ongoing reviews
Ready to see what AI‑powered productivity
and exceptional customer experience look like in your business?