Fire & Rescue
Supporting fire & rescue teams with managing risks
The National Fire Chiefs Council (NFCC) has laid out an ambitious Digital Data and Technology Strategy for 2024-2026 with one single aim: to revolutionise fire and rescue services through enhanced digital capabilities.
At Node4, our knowledgeable and professional team are experts in providing UK fire services with solutions that help them support the communities they serve, and we’re uniquely positioned to support your fire service in achieving the NFCC’s strategic goals. Here’s how:
Challenges in Fire & Rescue
Slow information processes
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Many services still rely on paper-based SSRI (Site‑Specific Risk Information) workflows, taking up to seven days for risk data to reach control rooms and incident commanders.
Legacy ifrastructure
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On‑premise systems and ageing data centres create cost, resilience, and disaster recovery challenges, making it harder for Fire & Rescue teams to modernise services.
Lack of real‑time intelligence
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Critical risk information is often out of date, inconsistent, or scattered, limiting shared situational awareness across planning, control rooms, and incident command.
Rising operational pressures
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Fire services face increasing incident types, including wildfires, lithium‑ion battery fires, and climate‑driven emergencies alongside cultural reform, scrutiny, and funding pressures.
Need for data transformation
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Aligned with National Strategies, Fire services must modernise in line with the NFCC Digital & Data strategy, but face challenges in unifying data.
How we deliver
Frontline‑Ready digital workflows
We design solutions from the frontline upward, whether that’s inspectors, operators, housing officers or fire crews. Using Power Apps, Dynamics 365 and Microsoft 365, we replace paper‑heavy steps and email chains with intuitive, low‑code workflows that capture information.
This cuts admin, eliminates duplication, and accelerates processes that previously took days into minutes.
Unified, trusted data
Legacy systems create fragmentation, from risk data to property records to operational metrics. We consolidate this into a single, governed data foundation in Azure and Microsoft Dataverse, surfacing real‑time insights through Power BI.
Whether it’s ORI for Fire & Rescue, service requests for housing or performance reporting for public services, leaders and teams get one accurate picture they can act on.
Secure, cloud‑first platforms
Modernisation only works when the foundations are solid. We help services move from ageing, on‑premises systems to secure, scalable Microsoft Cloud environments through Microsoft Sentinel and Node4’s UK SOC.
This strengthens resilience, simplifies disaster recovery and opens the door to future transformation without disruption.
Digital fire & rescue with Microsoft Cloud guide
Top 1% of Microsoft Partners, globally.
We’re an end‑to‑end Microsoft partner, holding all six Solutions Partner designations, five consecutive years of Inner Circle status, 3,000 Microsoft certifications, and Direct CSP status – giving customers priority access, funding routes and expert support.
East Sussex Fire and Rescue Service
Enabling automation via Power Apps and a renewed G-Cloud contract.