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Managed Services Managed Services

Managed Services

From maintenance to modernisation , your IT, quiet, reliable and ready.

Ready‑to‑Run IT

Technology should feel simple. When it doesn’t, momentum stalls and teams slip into firefighting. Our Managed Services keep your IT quiet, reliable and ready so the business can move faster.

We take ownership of the day‑to‑day across your infrastructure and apps, with 24×7 coverage, proactive monitoring and first‑line support - preventing issues before they disrupt work.  

Security is built in, not bolted on, with managed threat detection, backup and disaster recovery that protect what matters and services are delivered by UK-led teams, with security-cleared personnel available for any regulated workloads.  

Because most of your world runs on Microsoft, we also help you get more from Microsoft 365 and Azure, tuning cost, performance and policy so you have visibility and control.  

 As a Direct Microsoft Cloud Solution Provider, we simplify licensing, provisioning and support under one roof, backed by clear SLAs and a service model you can scale from Maintained to Monitored to fully Managed. Less noise. Fewer surprises. More time back for your team. 

Benefits

Stay Ahead with Proactive Managed Services
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Our proactive managed services keep your IT running smoothly while you focus on what matters most. From maintenance and monitoring to security and optimisation, we handle the heavy lifting so you avoid costly downtime and keep operations moving without disruption.

Your IT, Handled. Your Team, Free to Deliver
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When something breaks, we’re already on it. Our experts troubleshoot and resolve issues even after hours, so critical systems stay secure and available. We fill resource gaps with cost‑effective support and skilled technicians, giving you peace of mind that your IT is managed, monitored and always under control.

Security That Never Sleeps
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With real‑time alerts, rapid incident response and robust disaster recovery, we protect your data and applications around the clock. Our security specialists keep defenses sharp with regular audits, up‑to‑date antivirus and firewall management, and best‑practice measures that help you stay competitive and compliant.

Microsoft Fabric, Delivered by Node4

As one of the first UK partners to deploy Fabric, Node4 combines deep architectural expertise with fully managed services to help clients:

  • Unify their data estate across silos and systems
  • Accelerate AI-readiness with Copilot integration and actionable analytics
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Stagecoach

Driving Microsoft Azure & Dynamics 365 for better customer experience.

3M
Passengers
100
Depots

Working with Node4 is revolutionising performance – we have much more bandwidth to carry out innovative and business-driving projects.

Graham Moore

Group Chief Information Officer at Stagecoach.

Download our Annual Mid-Market Report

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Mid-Market
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Features

Comprehensive Support

Full‑stack support across infrastructure and apps with proactive monitoring, maintenance and incident response to keep systems healthy.

Optimisation for Microsoft 365 & Azure

Drive visibility, control and continuous value from your Microsoft cloud with structured optimisation services and cost control.

Direct Microsoft CSP Partner

As a Direct Cloud Solution Provider, we manage the full lifecycle including licensing, provisioning, billing and support, so you have one accountable partner.

Service Tiers that Fit Everyone

Choose the support level you need, Maintained, Monitored or Managed and dial up capability without adding headcount.

Security & Compliance Built‑In

Managed SIEM, monitoring and rapid response help you reduce risk and stay ahead of evolving threats.

Why Node4?

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    Proven for the UK mid‑market

    UK-led teams, 24×7 support, and security-cleared personnel for regulated and sovereign workloads.

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    Direct Microsoft Partnership

    Direct CSP plus deep Microsoft alignment (including Azure Expert MSP status), so billing, support and optimisation live under one roof.

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    Service Levels You Can Trust

    Responsibilities are crystal‑clear at each tier, so you always know what’s covered. Backed by audited service frameworks and ISO/CE+ accreditations.

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    Outcomes, not noise

    We reduce incidents while improving visibility and control, freeing your team to deliver.

Let’s make IT simple.

Start your managed services journey today.  

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