How we work
We maintain complete control over our service delivery, network and infrastructure, allowing us to deliver change our way.
Everything is owned and delivered by us
From the very beginning, our story has been about technology. We wanted to work with the best in the industry, wanted cutting-edge cloud platforms and a solutions portfolio that could evolve and grow to encompass everything a modern-day organisation could need. We’re experts, but it’s not enough to simply know our stuff – we must deliver to our customers, 365 days a year.
We own our data centres, our core network, our cloud infrastructure and the solutions portfolio that sits across them. We have invested millions in the development of our infrastructure, giving us complete control and enabling us to provide Exceptional Service as a Standard.
On a journey to change with you
At Node4, we don’t look at fulfilling your needs as an exercise in box ticking – we want to understand what’s important to you, to your customers and to your people.
That’s why, when we work together, we start at the beginning. We talk about your goals, your aims and we find the best way to deliver them, to ensure that you feel the real, tangible change that you need to see. Whatever your objectives, whatever challenges you face, implementing change is a journey and we’ll be with you the whole way.
Combined with our commitment to controlling our wide-ranging platforms and infrastructure, we offer the best possible solutions and support to our customers without compromising on quality, our service or our future.

We’ve grown, but our mission remains the same.
And that’s to deliver genuine innovation and maintain a commitment to being at the forefront of technical expertise. Ever since our beginnings in 2004, we’ve always been passionate about technology and the impact it can have on your organisation. Whether you’re in the earliest stages of digital transformation or have explored sophisticated IT solutions in the past, we will meet your business needs with unrivalled strategic insights and technical excellence.
With a broad portfolio of solutions tailored to your specific needs, we want to join you on your journey.
Find out more about what drives Node4, about the people that make this an award-winning Great Place to Work and what sets us apart in this industry.
-
folder_managedfolder_managed
1. We have unrivalled ‘end-to-end’ control of our solutions and platforms.
We have 100% control of our entire solution portfolio. We own our data centres, the core network, cloud infrastructure, and the entire solutions portfolio that sits across them, which means a reliable service for our customers and complete confidence in our delivery.
-
folder_managedfolder_managed
2. We provide a seamlessly connected and extensive portfolio
We know no two businesses are the same, so no two solutions should be either. We provide strategic input and honest direction to your specific IT requirements, acting as your guiding influence in transitioning your business for the digital generation to find what solutions suit you best.
-
folder_managedfolder_managed
3. We have a demonstrable passion for innovation and intelligent design
We have an unquenchable thirst for technological innovation, reflected in our drive to harness the most advanced technology to create real benefits to business. Upholding our accreditations is a priority and we work with the market’s most sought-after vendors to push the boundaries of IT.
-
folder_managedfolder_managed
4. We deliver exceptional service as a standard to clients and each other
ESaaS is the beating heart of everything that we do. We believe you’ll notice the clear difference working with Node4 and will feel our ESaaS culture at every touchpoint of the business, delivered by industry experts who combine industry-leading knowledge and a passion for delivering truly exceptional service.
How do we maintain high standards?
We are in complete control because we own all our infrastructure
host
We are continually striving to lead the way in technical expertise
editor_choice
We invest in expanding our flexible, resilient and agile capabilities
monitoring
We commit to ongoing training, qualifications and development
interactive_space
As technology leaders, we wanted to ensure that we were working with market-leading technology. The best way to achieve that was to build it ourselves.
Our trusted vendors
When it comes to working with technology partners, we only want to associate with the best and those who share our core values of passion, innovation and trust. We work incredibly hard to achieve and maintain these (often exclusive) accreditations and collaborate with our vendors to push the boundaries of IT.
Our technical expertise and experience within the industry sets us apart, making partnerships successful and fruitful for all parties.
But it’s not just about partnering with technology providers inside of our infrastructure; we are one of the few elite Microsoft Expert MSP’s, delivering Azure services and we’re also accredited with other hyperscalers such as AWS, bringing you the very best bespoke and hybrid solutions which are secure, reliable and trusted.
Ready to modernise your infrastructure?
If you’d like to know more, our team of experts will be happy to help with your queries.
You can also call us on +44 345 123 2222