Skip to content

Microsoft Dynamics 365 CRM

One cloud platform for sales, service and field ops with AI built in.

Business Apps

Modern customer engagement on one platform

Dynamics 365 brings customer engagement, sales, service and operations together on a single cloud platform.

You can start with one app and expand as you grow, avoiding the complexity and hidden cost of multiple point solutions. With embedded AI/Copilot, you get better forecasting, faster case resolution, smarter scheduling and clearer project profitability, all backed by enterprise‑grade security and real‑time analytics via Fabric and Power BI. 

Benefits

Sales
payments

Unified pipeline, guided selling and reliable forecasting. Revenue growth with AI‑guided selling and advanced analytics.

Customer Service & Omni‑channel
support_agent

Consistent, personalised support across every channel. Better customer experience via faster case resolution and omni‑channel engagement.

Field Service
folder_match

Proactive maintenance, intelligent scheduling and reduced downtime. Higher efficiency through automated workflows.

Project Operations
360

End‑to‑end visibility from sales to delivery to billing which leads to stronger project profitability.

Platform & AI
network_intel_node

Future‑proofing with modular, AI‑enabled apps. Copilot built in; expand as needed without heavy custom dev.

Download our Annual Mid-Market Report

Node4
Ultimate
Guide
Download arrow_right_alt

Turn insight into impact

Our Guide to Dynamics 365 CRM is your go-to resource, whether you’re just starting or a seasoned pro. Packed with expert insights and designed to help you create an actionable business impact.

Here is just a selection of the content within the Guide:

  • Beginner’s Guide to the “Microsoft” Dynamics 365 Landscape
  • Dynamics 365 Customer Service: An Overview
  • Upgrading Dynamics 365 CRM: A Comprehensive Guide
  • The Concierge Stage: A Pivotal Prelude to Project Success
  • How We Support You!
Download now arrow_forward
Dynamics365-CRM

Is your CRM delivering the results you need or just creating more admin?

Our free CRM Doctor Health Check digs into your current setup, highlights gaps, and gives you practical steps to boost performance, adoption and ROI. Take a closer look today 

Read more
maxresdefault

Why Node4?

  • priority
    priority

    We focus on outcomes, not just go‑lives

    At Node4, It’s not about switching systems. It’s about delivering measurable improvements that matter to your business.

  • priority
    priority

    Start small, grow with confidence

    Dynamics 365 is modular, and with our pre‑built accelerators and cross‑industry experience, you’ll see value faster and scale without disruption.

  • priority
    priority

    Expertise that spans your tech landscape

    From Microsoft and Power Platform to wider cloud environments, we make everything work together seamlessly.

  • priority
    priority

    One partner for the whole journey

    From licensing and optimisation to adoption and ongoing support, we’ve got you covered, plus direct alignment with Microsoft.

  • priority
    priority

    Proven experience across industries

    Government, healthcare, policing, and the private sector, you benefit from insights gained in every sector we serve.

  • priority
    priority

    Recognised by Microsoft

    Our team includes MVPs, FastTrack experts and we hold Inner Circle partner status, so you know you’re in safe hands.

  • priority
    priority

    Change that sticks

    We don’t just deliver technology; we make sure your people adopt it, and your investment pays off in the long term.

Speak to a specialist

Ready to unify sales and service? Let’s get Dynamics 365 working for you.

Email us Get in touch