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Business Central Upgrade & Support

Future‑Proof your Business Central

Frustrated with slow support, limited insight, or a Business Central system that no longer keeps pace with your business?

Many organisations come to us when their current partner isn’t meeting expectations or an upgrade is overdue. Our Business Central health check gives you a clear view of system health, readiness to upgrade, and where improvements are needed, so you can move forward with confidence.

#1 UK partner for Dynamics 365 Business Central, NAV & CRM

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Thinking of moving Dynamics NAV partner?

Then you need the NAV Dr. Unhappy with the performance of your Dynamics NAV system or the quality of service provided by your current partner? Whatever the problem, our NAV Doctor services can help. We provide any unhappy users with a free  Dynamics NAV ‘Health Check.  This health check helps identify the root of issues and provides advice or action points to resolve them. A health check could also stop you from upgrading unnecessarily. 

This is essentially a partnership between you and us. We’ll share our knowledge and experience to provide better advice and support, all to drive positive outcomes. We’ll not only identify and remedy your current problems, but we’ll also build a solid platform for you to leverage the true capability of your system.

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Outgrowing Dynamics NAV?

By upgrading from Dynamics NAV to Dynamics 365 Business Central, you not only have a platform that doesn’t require large, time-consuming updates – you also have a system that’s safe, secure and fit-for-purpose!

Upgrading to Dynamics 365 Business Central moves you to a fully supported, modern platform with ongoing updates and improved security, without the disruption of large upgrade projects.

We start with a system health check to assess your current setup, identify risks, and understand your readiness to upgrade. If upgrading isn’t right for you yet, we can continue to support your current Dynamics NAV environment and help you plan next steps when the time is right.

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the health check was crucial to our upgrade

Chris Wakeham

CTO at Space NK

Changing your Business Central support partner

Moving Dynamics 365 Business Central or NAV support to a new partner isn’t a decision most businesses take lightly. You may be looking for better support, more insight, or a more proactive approach, but it’s essential to know that any new partner can work effectively with what you already have in place.

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    A trusted partner should have a proven onboarding process that reviews your system before support begins

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    They should be able to demonstrate how they’ll improve and support your environment, not just promise it

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    You should have clear visibility upfront on how your system will be supported, secured, and stabilised

Unrivalled Support from our Team of Experts

Experienced support team

Over 60 dedicated support consultants, backed by a wider network of subject matter experts. If an issue needs specialist input, we have the knowledge to resolve it quickly.

Training included

Free online training sessions help users feel confident using the system and get more value from Business Central and NAV.

Minor modifications

Small changes that take under an hour are included as part of your support contract, helping deliver quick wins for users.

Out‑of‑hours cover

Access to knowledgeable support when issues arise outside of core business hours.

Clear SLAs

Consistent service levels across all Dynamics NAV and Business Central versions, with professional, timely support you can rely on.

Node4 Differentiators

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    Unique Methodology

    Our unique “Day in the Life” implementation methodology focuses on how your teams actually work day‑to‑day, ensuring Business Central is configured around real processes rather than generic templates

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    Legacy & Expertise

    Node4’s Business Central capability is built on decades of Dynamics heritage. The team has worked with Navision since version 1.0, supporting customers across every iteration of Dynamics NAV and Dynamics 365 Business Central.

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    nHanced Products

    Node4 offers nHanced 365, a suite of Microsoft‑certified add‑ons developed by The 365 People to extend Business Central beyond standard functionality. These include tools for dashboards, workflows, reporting, document management and data extensions.

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    Partnerships

    Node4 takes a true partnership approach, built on long‑term support rather than short‑term projects. Customers benefit from a structured onboarding process, deep system understanding and ongoing access to experienced consultants who provide practical advice, performance reviews and strategic guidance.

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Interested in discussing Business Central in more detail?

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