Node4's VictimAssist is a solution designed to help police forces provide better support to victims of crime. Built on Microsoft 365, it offers a secure portal for victims to access updates, information, and communicate with the service. The platform helps forces overcome organizational challenges and deliver improved service to those in need.
VictimAssist enables police forces to offer compassionate service, provide a central point for case information, utilize dashboards for decision-making, and access detailed analytics. It supports demand management, promotes an online-first approach, and ensures compliance with statutory requirements. The system also enhances efficiency through automation, task allocation, and feedback mechanisms.
Key benefits include keeping citizens informed with easy access to case progress, enhancing efficiency through automation and task allocation, and future-proofing services by leveraging Microsoft services for functionalities like intelligent chatbots. VictimAssist aims to improve how police constabularies support victims of crime, ultimately making the process more seamless during a distressing time.
