Version 01/06/2024
The N4HSCN Connectivity Schedule defines Node4’s provision of compliant connectivity to the Health and Social Care Network (HSCN). It outlines obligations under the HSCN framework, including compliance requirements, security expectations, disconnection rules, and responsibilities for both Node4 and the client.
The document also covers installation, recurring fees, professional services, incident management, service levels, availability targets and service credit calculations. It provides detailed guidance on CPE, routing, monitoring, maintenance windows and operational processes.
