Version 01/06/2024
The N4EPMS Schedule outlines Node4’s managed endpoint security service, providing antivirus, antispyware, intrusion prevention, device control, web control, firewalling and encryption options. It describes how Node4 SOC monitors, manages and escalates endpoint security events to protect client devices.
The document also defines service levels, incident handling, reporting, device enrolment, policy management and exclusions. It clarifies client responsibilities, risks associated with scanning technologies, and the scope of professional services available.
