N4engage offers an inbound call solution powered by Myriad technology, designed to manage high call volumes, provide disaster recovery, or establish temporary services without significant hardware investments. The solution allows users to adjust inbound call services quickly and cost-effectively through an intuitive user portal, enabling changes to call routing and management, as well as providing access to instant reports. Myriad, an intelligent network system, processes inbound calls before they impact the user's infrastructure, offering advanced features such as routing, queuing, recording, conferencing, hunt groups, multi-level IVR, announcements, music on hold, customizable wallboards, and detailed reporting.
Key benefits of N4engage's inbound call services include call control, simple setup, resilience, flexibility, budget-friendliness, and customer insights. The system is reliable, boasting 99% availability backed by robust SLAs, and operates from two secure data centers with comprehensive redundancies. UK businesses have trusted Myriad for their inbound calling operations for nearly a decade. Contact N4engage at 0115 748 8000 or hello@n4engage.co.uk for more information.
