Version 01/06/2024
The DRaaS Schedule explains how Node4 replicates VMware virtual machines to the n4Cloud platform, enabling rapid recovery in the event of a disaster. It outlines the replication process, recovery objectives, failover testing entitlements and the responsibilities of both Node4 and the client during a disaster recovery event.
The document also details support hours, incident handling, maintenance expectations and the calculation of service credits for replication availability. It provides clear guidance on licensing considerations, failback processes and the operational boundaries of the service.
