Node4 Data Support Services offer flexible service levels for managing Databases, Data Platforms (Datawarehouses), and Data Analytics environments. Clients can select the most appropriate service level for their systems, ensuring their data environments are fully managed regardless of support hours or internal technical expertise. This service alleviates pressure on internal technical teams, allowing clients to focus on business-generative activities.
Node4 offers three support levels: Maintained (business hours reactive assistance), Monitored (24/7 monitoring of events and alerts), and Managed (24/7 monitoring, incident management, environment tuning, and monthly health-check reports). The Managed level provides a fully managed DBA-as-a-Service model. Node4 supports various database technologies, including SQL Server, Oracle, MySQL, and Couchbase, as well as data analytic environments like Fabric and Power BI.
Node4 manages the end-to-end data environment and infrastructure, ensuring higher service availability through proactive monitoring and skilled support. As a managed services specialist and a leading Microsoft Partner, Node4 offers a comprehensive suite of services, including Connectivity, Infrastructure, Data and AI, Modern Work, Security, and Application Innovation, delivering maximum long-term value from technology investments.
