Agenda
10:00 Welcome & Introduction
10:15 Service Management Overview
- Service Items
11:15 Service Contract Documents
- Service Contract Quotes
- Service Contracts
- Service Contract Invoices
12:30 Lunch
14:00 Service Documents
- Service Quotes
- Service Orders
- Service Order Invoices
15:00 Planning and Dispatching
- Resources
- Allocating Resources
15:30Service Order Usage
- Service Item Worksheet
- Posting
- Timesheets
- Consuming
16:00 Summary & Questions
Designed for anyone new to the Service Department or the Service sector in general, this day is geared around the end-user using the Service Module within Dynamics 365 Business Central.
You’ll learn the basics around the service item card, service contracts, service quotes, service orders and service invoicing.
To ensure fair access to our free training courses, we limit attendance to 2 people per company per course. You are welcome to register additional attendees, and if spaces become available, we will contact you to offer any extra places. If you have questions, contact us at: Digitaltraining@node4.co.uk.