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Dynamics 365 Business Central - Service Management Training

This Dynamics 365 Business Central training course is designed for anyone new to the Service Department or the Service sector in general.

Course Information

Location:
"Virtual Classroom"
Cost:
FREE
Duration:
1 Day (10:00 - 16:00 GTM)
Dates:
See course booking form below

Agenda

10:00 Welcome & Introduction

10:15  Service Management Overview

  • Service Items

11:15   Service Contract Documents

  • Service Contract Quotes
  • Service Contracts
  • Service Contract Invoices

12:30 Lunch

14:00 Service Documents

  • Service Quotes
  • Service Orders
  • Service Order Invoices

15:00 Planning and Dispatching

  • Resources
  • Allocating Resources

15:30Service Order Usage

  • Service Item Worksheet
  • Posting
  • Timesheets
  • Consuming

16:00 Summary & Questions

Designed for anyone new to the Service Department or the Service sector in general, this day is geared around the end-user using the Service Module within Dynamics 365 Business Central.

You’ll learn the basics around the service item card, service contracts, service quotes, service orders and service invoicing.

To ensure fair access to our free training courses, we limit attendance to 2 people per company per course. You are welcome to register additional attendees, and if spaces become available, we will contact you to offer any extra places. If you have questions, contact us at: Digitaltraining@node4.co.uk.


Available Dates


Choose a date




They're totally free you say?!

Yep, all our training days are completely free of charge, regardless of whether you are one of our customers or not. Simply sign up to the course you are interested in and join us for a super-charged dose of knowledge from the experts. Our courses are held virtually, and as a UK company, they run on Greenwich Mean Time, (GMT) time zone.

Yep, all our training days are completely free of charge, regardless of whether you are one of our customers or not. Simply sign up to the course you are interested in and join us for a super-charged dose of knowledge from the experts. Our courses are held virtually, and as a UK company, they run on Greenwich Mean Time, (GMT) time zone.

If you're new to Dynamics NAV (previously known as Navision) or Dynamics 365 Business Central then we recommend that you attend our 'Intro in a Day' or have at least 6 months' experience before attending any of the 101 or advanced courses.

Wondering why you can't find any mention of Dynamics NAV on Microsoft's website? That's because Dynamics 365 Business Central is the new name for NAV! Learn more about the difference between Dynamics NAV and Dynamics 365 Business Central here.