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Dynamics NAV - Sales and CRM 101 Training - Discontinued

Unfortunately, we have discontinued this free course due to a lack of interest. If you are still interested in receiving training in Dynamics NAV, please reach out to your Engagement Manager for further advice.

Course Information

Location:
Virtual Classroom
Cost:
FREE
Duration:
1 Day (10:00 - 16:00 BST)
Dates:
See course booking form below
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Unfortunately, we have discontinued this free course due to a lack of interest. If you are still interested in receiving training in Dynamics NAV in the area, please reach out to your Engagement Manager for further advice.

This training course is designed for account managers, sales people and marketing personnel who’d like to develop their understanding of the CRM Module in Dynamics NAV, covering contacts, profiles, segments, campaigns and more.

The course has two variants - one for users of Classic Dynamics NAV and the other for users of Dynamics NAV (formerly known as Navisionwith the Role Tailored Client (RTC).

To ensure everyone gets an opportunity to attend our free training courses we have had to apply a limit of 2 people per company per course. You can register for more places and if the course is not full or places become available we will contact you to offer you the extra places from: training@thenavpeople.com.

To get the most of your free training you should come along to this only if you have attended our Dynamics NAV Introduction in a Day or have at least 6 months experience with Dynamics NAV.

Agenda

10:00 Welcome

10:15 Session Overview

  • Marketing Setup
  • Profiles
  • Questionnaire Setup
  • Campaigns

12:30 Lunch Break

13:30 Segments

  • Interactions
  • Opportunity
  • Sales Cycles
  • Sales Orders

16:00 Summary & Questions

They're totally free you say?!

Yep, all our training days are completely free of charge, regardless of whether you are one of our customers or not. Simply sign up to the course you are interested in and join us for a super-charged dose of knowledge from the experts. Our courses are held virtually, and as a UK company, they run on Greenwich Mean Time, (GMT) time zone.

Yep, all our training days are completely free of charge, regardless of whether you are one of our customers or not. Simply sign up to the course you are interested in and join us for a super-charged dose of knowledge from the experts. Our courses are held virtually, and as a UK company, they run on Greenwich Mean Time, (GMT) time zone.

If you're new to Dynamics NAV (previously known as Navision) or Dynamics 365 Business Central then we recommend that you attend our 'Intro in a Day' or have at least 6 months' experience before attending any of the 101 or advanced courses.

Wondering why you can't find any mention of Dynamics NAV on Microsoft's website? That's because Dynamics 365 Business Central is the new name for NAV! Learn more about the difference between Dynamics NAV and Dynamics 365 Business Central here.