Microsoft Dynamics 365 CRM Evergreen - Keeping it Fresh
Delve deeper into our CRM Evergreen Service
In today's fast-paced business world, staying ahead of the curve is essential. Your software needs to be as agile as your business, and that means keeping it updated with the latest features and security enhancements. Enter the Node4 Evergreen CRM service for your ticket to ensuring your Dynamics CRM platform is always fresh and on the cutting edge.
A major benefit of Dynamics 365 Software as a Service (SaaS) platform is that Microsoft ensures the continuous roll-out of new versions to your systems. The time of often lengthy and costly upgrade projects is over! With the ongoing release of new features, hotfixes, and security and regulatory compliance updates, you can rest assured that your business always benefits from the most up-to-date software.
Why You'll Love the Node4 Evergreen Service
Always Up to Date
priority
The standard Microsoft product and your custom code base are all continually upgraded
Smooth Sailing
priority
The managed delivery process includes User Acceptance Testing (UAT) to ensure a smooth operation
Stay Compliant
priority
Keep up with regulatory and security standards effortlessly
No More Breakdowns
priority
Any breaking changes are estimated and fixed during the upgrade process
Third-Party Friendly
priority
Supported 3rd party products are also upgraded to ensure compatibility
How the Evergreen Service Works
The Evergreen process is all about keeping things fresh with regular updates. Twice a year, in April and October, major updates introduce new functionality. We want to make your major version upgrades streamlined and stress-free, so we monitor your system, flag and fix incompatibilities, and provide you with a testable sandbox environment before the upgrade is applied on your Production environment.
The overall process is managed, follows pre-agreed timelines and you are kept updated along the way. We reach out to you ahead of the major version roll-out and agree a timeline with you.
With the Node4 Evergreen CRM service, you can keep your Dynamics 365 systems running smoothly and efficiently, always ready to take on new challenges and opportunities. This proactive approach minimises risks and disruptions, allowing you to focus on what you do best.
The Steps to Achieving Your Evergreen Upgrade
-
counter_1counter_1
Managed Upgrade Process
The upgrade is carefully planned, monitored, and communicated to our customers, ensuring a smooth transition to the next version
-
counter_2counter_2
Pre-Upgrade Code Freeze
All changes to your CRM system are paused during the upgrade cycle to ensure stability
-
counter_3counter_3
System Access & Testing Validation
Before starting anything, we ensure that there is access to all systems and regression test packs
-
counter_4counter_4
Development Environment Upgrade
The development sandbox is upgraded first to detect any changes that may cause issues or breakages
-
counter_5counter_5
Handling Breaking Changes
If issues arise, a change control note is created with required fixes and associated costs before proceeding
-
counter_6counter_6
UAT Environment Upgrade
After the successful development upgrade, the UAT sandbox is upgraded, and regression testing is carried out
-
counter_7counter_7
Optional UAT by Customer
Depending on the upgrade content, customers may choose to perform their own UAT for assurance
-
counter_8counter_8
Production Upgrade
The production environment is upgraded according to Microsoft’s schedule, unless we have agreed on an alternative schedule
-
counter_9counter_9
Post-Upgrade Resumption
Once complete, stakeholders are notified, code freeze is lifted, and normal operations resume
Learn more
Discover what we can deliver with Dynamics 365 CRM