PD Ports

PD Ports is a major UK shipping ports operator headquartered in Middlesbrough.

With a workforce of 1,200, the company plays a vital role in the UK logistics sector, offering contract logistics, freight forwarding and shipping services. Their operations rely on business-critical applications that must run continuously, 24/7.

Despite having a skilled internal technical team, PD Ports needed round-the-clock database expertise to maintain and optimise their environments. Their systems demanded high availability, and the internal team needed to focus on business-specific applications. In 2015, PD Ports issued a tender for specialist DBA services, prioritising providers who could offer deep expertise and proactive optimisation.

PD Ports now benefits from a fully optimised, continuously monitored database estate. Our partnership has enabled fast fault detection, improved system resilience and allowed their internal team to focus on strategic application development. The relationship has grown stronger over time, with PD Ports relying on us for both operational support and strategic guidance.

As they put it, “The ISO:27001 accreditations and SC-cleared DBA team have been vital to ensuring critical database issues are expedited when required.”