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Functionality & Features

A single, end-to end solution for managing your business

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What You Can Do with Business Central

With Dynamics 365 Business Central’s features, you can streamline, automate, and enhance customer engagement.  It gives you a single, end-to-end solution for managing finances, operations, sales and customer service, as well as the opportunity to upgrade from entry-level accounting software and legacy ERP systems easily.

Dynamics 365 Business Central offers great value as it integrates with other Microsoft cloud services (including Office 365) and can be customised or extended for specific industry needs with Power Apps, Power Automate, and Power BI. Dynamics 365 Business Central (previously known as Navision, and later Dynamics NAV) have served 160,000 customers and millions of users worldwide. 

Financial Management

Dynamics 365 Business Central’s features enable you to streamline your financial close and get real-time visibility into the performance of your business. You can easily share your information in a secure manner with an accountant and gain more control over your budgets and cashflow.

  • Apply incoming payments directly to the related customer and mark invoices as paid to automatically reconcile accounts

  • Get recommendations on when to pay vendors to take advantage of vendor discounts or avoid overdue penalties

  • Add tags to entries for quicker categorisation and analysis

  • Improve your organisation’s ability to develop, modify, and control budgets

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Reporting and Analytics

Centralise your financial management data across accounting, sales, purchasing, inventory, and customer interactions for an up-to-date, end-to-end view of your business using the various features of Dynamics 365 Business Central. Make faster, more informed decisions when you’re guided by connected processes, predictive analytics, and real-time data.

  • Make fast, informed decisions with seamless Microsoft Excel integration
  • Easily track your KPIs by creating your own analyses on general ledger data
  • Chart your business’ performance in real time on your dashboard using built-in Power BI integration
  • Accurately predict your cash flow using built-in Cortana Intelligence
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Sales & Contact Management

With Dynamics 365 Business Central’s sales & marketing features, you can shorten the time from quote to cash by connecting your sales and accounting. Connect the dots between your sales and marketing teams and act quickly on sales-related enquiries right from Outlook. Easily handle multiple ship-to and bill-to addresses per customer, including direct shipment and invoicing addresses.

  • Align your content, data, and processes to deliver engaging customer experiences across all touchpoints, make smarter decisions, and drive business results

  • Post sales right from Outlook, then send your invoices as PDF attachments that include a PayPal link to expedite payments

  • Get a complete overview of interactions and track current customer status all the way from email to order to invoice

  • Negotiate and keep track of special agreements with individual customers, including discount structures

  • Prioritise leads based upon revenue potential and opportunities throughout the sales cycle

  • Functionality includes: Campaign Management, Contact Management, Document Management and Generation, Email Integration, Mobile Sales, Opportunity Management, Sales Order and Process Management and Tasks/Interaction Management

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Supply Chain & Inventory

Dynamics 365 Business Central’s Warehouse Management features bring together comprehensive organisational information, automate manual tasks, connect processes and workflows, enable fact-based inventory management, and provide managers with clear visibility into business performance, margins, profitability, and opportunities for improvement.

  • Can be used with handheld terminals (HHT); put-away instructions can be provided on the HHT, indicating the best bin location for the goods based on capacity and pick zones

  • Pick face replenishment, quality inspection and cycle counting are all supported

  • A flexible, modular structure enables the addition of new or custom functionality over time to match the growth and evolution of the business
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Manufacturing

If you make it then Dynamics 365 Business Central can help streamline and manage the production process! Whether you do basic assembly, require full blown MRP or are somewhere in between, we can deliver as much or as little as you need.

  • Integrate, streamline and manage every aspect of your manufacturing process including planning, scheduling, inventory, distribution and financial management
  • Control the consumption of raw materials and manage differing machine or human activities before outputting finished items
  • Back or forward flushing is available as well as discrete issuing of materials. Features such as scrap management and sub-contractor manufacture are also available
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Resource & Project Management

Use Dynamics 365 Business Central to perform common resource & project management tasks and get all the data you need to help manage budgets and monitor progress. Track machine and employee project hours using timesheets, and access real-time data on available resources, such as employees and machinery.

  • Create, manage, and track customer projects with sophisticated job costing and reporting capabilities
  • Manage usage levels and profitability of resources by planning capacity and sales
  • Develop, modify, and control budgets to avoid over-expenditure
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Explore how Dynamics 365 Business Central can streamline your operations