Datek Solutions
Scaling with Node4 & Dynamics NAV
The Client
Datek Solutions is a leading IT solutions provider, supporting clients with hardware, managed services, and strategic IT advice since 1998.
Renowned for their award-winning customer service and a transparent, tailored approach, Datek has grown to a £16m turnover business by putting people and outcomes first.
At a glance...
From the first meeting, it was clear this was a company that understood the product and genuinely loved what they did. They stood out because they demonstrated a clear understanding of the solution and how it could support our business".
The Challenge
As Datek’s business accelerated, their legacy Sage Line 50 accounting system couldn’t keep up. Tracking serial numbers for customer transactions was cumbersome, and a third-party integration only added complexity. Datek needed a unified platform that could scale with their ambitions, streamline operations, and deliver the clarity and control their team demanded.
The Solution
Node4 (formerly TNP) implemented Microsoft Dynamics NAV, customising the ERP to fit Datek’s unique requirements. The solution delivered real-time tracking of serial numbers for every product and transaction, unified management of finance, sales, purchasing, inventory, and warehousing, seamless integration with Jet Reports for instant business clarity and flexible enhancements and ongoing support, with no request too difficult.
Our consultative approach ensured the system was not just implemented, but continually evolved to meet Datek’s changing needs.
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The Results
"Node4 have worked to ensure the solution has grown with us. Ian, Matt and the team are fantastic; they are passionate about what they do and their enthusiasm is infectious. As far as I am concerned, they are my 4th emergency service!"
Every department now operates on Dynamics NAV, equipping 30 employees with real-time data and streamlined workflows that enhance efficiency across the organisation. The platform has significantly improved working capital management and financial reporting, while also elevating customer service. Datek can instantly provide serial numbers for insurance or police queries, reinforcing trust and responsiveness. Designed to scale with the business, Dynamics NAV supports agility and future growth ambitions, making it a robust foundation for continued success.
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The Node4 Difference
"Following a burglary, a customer required the serial numbers of stolen hardware for the police. Within a few minutes we were able to provide all the product details. This small task made a big impact with the customer, they were having a tough day and we had helped to make life a little easier".
This wasn’t just a software upgrade, it was a partnership built on trust, expertise, and a shared commitment to doing things right.
Our team understood Datek’s business inside out, delivering a solution that’s as flexible and ambitious as Datek itself. By focusing on outcomes and removing complexity, we helped Datek scale confidently, with clarity and control at every step.