Datalex
Accelerating ERP Success with Dynamics 365 Business Central
The Client
Datalex is a global leader in digital commerce solutions for the airline industry. Headquartered in Dublin, the company supports major carriers including Aer Lingus, Air China, EasyJet and JetBlue.
With around 250 employees and a turnover exceeding €20 million, Datalex delivers custom-built software that powers differentiation and leadership in digital retail for aviation.
At a glance...
Gianluca was brilliant, and Rati was exceptional. As a developer, Rati is probably the best I’ve ever encountered. You could go to him with any issue and in five, ten minutes, he’d fix it. He really understands the product and how to overcome any challenge.
The Challenge
Datalex was struggling to calculate the cost of employees and contractors across disparate systems. Their month-end process was taking over 20 days to complete, and their existing ERP partner was proving unresponsive and costly.
After implementing Dynamics 365 Business Central (version 16) in 2020 to replace Exchequer, they faced further setbacks. Custom development for complex timesheet calculations stalled, and communication with their Irish partner broke down. Datalex needed a new ERP partner who could deliver, fast.
The Solution
As David de la Vega, Head of Data Analytics at Datalex, shared:
“Gianluca was brilliant, and Rati was exceptional. As a developer, Rati is probably the best I’ve ever encountered. You could go to him with any issue and in five, ten minutes, he’d fix it. He really understands the product and how to overcome any challenge.”
Node4 stepped in to rescue the project. Introduced through a trusted contact, Brendan Doyle, Node4’s Commercial Lead, ensured a smooth transition. The failed development was completed by Practice Lead Gianluca Iumiento and Developer Rati Kipani, whose expertise proved transformative.
The solution included, custom development for timesheet complexity, enhanced cost calculation for customers, projects and resources and streamlined ERP workflows and automation.
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The Results
The project delivered impressive results, significantly streamlining the month-end process from over 20 days to just 10. This was achieved through increased automation and operational efficiency, which not only accelerated workflows but also restored confidence in their ERP capabilities. The success of the initiative was underpinned by a trusted partnership built on responsiveness and deep expertise, setting a strong foundation for future collaboration.
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The Node4 Difference
This wasn’t just a rescue mission, it was a reset.
We didn’t just fix what was broken, we rebuilt trust, delivered value, and gave Datalex the tools to move forward with confidence.
By combining technical depth with a human touch, we helped Datalex turn ERP frustration into operational clarity, proving that the right partner makes all the difference.