10ZiG Technologies
To modernise their network and telephony platform 10ZiG Technologies needed meshed wireless connectivity throughout their new premises
The Client
10ZiG Technology is a global leader in thin and zero client solutions, providing secure, high-performance hardware for virtual desktop infrastructure (VDI) environments. With customers across education, healthcare, finance, and enterprise sectors, 10ZiG supports organisations in delivering reliable, flexible digital workspaces.
“Node4’s support with implementing and maintaining Cisco Aironet in our new premises has been invaluable. Staff and visitors can now work productively and collaborate, wherever they are in the new premises, whatever device they are using.”
Node4’s expertise and collaborative approach have been instrumental in our digital transformation. The move to Azure and Dynamics 365 has empowered our teams to deliver better, faster service to our customers, while ensuring we remain compliant and secure. We now have the tools and confidence to drive innovation across our business.
The Challenge
10ZiG’s UK operation was expanding and CTO Kevin Greenway wanted to support and drive this business growth.
When the UK office moved to larger premises, Kevin wanted staff to be able to work productively in the expanded facilities, including the larger offices, meeting spaces and training rooms.
“10ZiG use Citrix and VMware to help our mutual customers and partners, so it was essential that these modern workspaces were available throughout the building for 10ZiG staff,” Kevin says.
Kevin saw opportunities to improve communication between staff in different locations, as well as with partners and suppliers. “We’d recently moved to an Office 365 subscription and we were integrating Microsoft Teams, which staff use for instant messaging and collaboration. We wanted to improve communication between staff, partners and suppliers, using Teams Video Calls.”
Kevin was also behind modernising the UK office’s telephony platform. The existing platform was becoming more of a problem as 10ZiG expanded outside of the UK, to customers in Europe and the Middle East.
“We had a lower capacity link to the internet and wanted to find lower cost methods of calling Europe and the Middle East, while also providing a means for video calls, a VPN link to our main office in Phoenix, plus general internet usage,” he says.
The Solution
When 10ZiG moved offices to larger premises, they purchased Cisco Aironet wireless access points and relied on Node4 for support with their new Cisco equipment. This provided staff and visitors with complete access to networking services from anywhere in the building, including when roaming between desks and meeting rooms. Staff are also now able to use Microsoft Teams from a variety of different devices, including 10ZiG Thin and Zero Client devices, laptops, iPads and phones.
Node4 also replaced 10ZiG’s traditional telephone lines with a SIP trunking solution, connecting them to the PSTN via an internet connection. At the same time, Node4 expanded 10ZiG’s connection to the internet in order to supply additional services on top, such as Teams Video Calls, Citrix and VMware.
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The Results
Node4 didn’t just deliver technology—they partnered with 10ZiG Technology to transform global operations and customer experience. By combining technical expertise with a deep understanding of VDI and hardware sector needs, Node4 helped 10ZiG unlock new levels of agility, compliance, and customer satisfaction.
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The Node4 Difference
Node4 didn’t just deliver technology—they partnered with 10ZiG Technology to transform global operations and customer experience. By combining technical expertise with a deep understanding of VDI and hardware sector needs, Node4 helped 10ZiG unlock new levels of agility, compliance, and customer satisfaction.